Welcome to Citadel Music Group! These Terms and Conditions ("Terms") govern your use of our website, services, and attendance at our events. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.
1.1 Agreement to Terms: By using our services, you agree to these Terms and our Privacy Policy.1.2 Modifications: Citadel Music Group reserves the right to modify these Terms at any time. Changes will be posted on our website and will be effective immediately upon posting.
2.1 Purchase Policy: All ticket sales are final. Tickets are non-refundable and non-transferable except as outlined in our Refund Policy.2.2 Pricing and Availability: Ticket prices and availability are subject to change without notice.2.3 Order Confirmation: Upon successful completion of your order, you will receive a confirmation email. If you do not receive a confirmation, or if you experience an error message, please contact customer service at [customer service email].
3.1 Entry Requirements: To enter an event, you must present a valid ticket and, if required, a valid photo ID.3.2 Prohibited Items: Items such as weapons, illegal substances, and other prohibited items are not allowed at our events. Citadel Music Group reserves the right to deny entry to anyone carrying prohibited items.3.3 Conduct: Attendees are expected to behave respectfully and lawfully. Citadel Music Group reserves the right to remove anyone violating these Terms or engaging in disruptive or dangerous behavior.
4.1 Refund Policy: Refunds are available only under certain conditions as outlined in our Refund Policy.4.2 Event Changes: Citadel Music Group reserves the right to change event dates, times, or locations. If an event is canceled or postponed, we will notify you and provide instructions for obtaining a refund or attending the rescheduled event.
5.1 Ownership: All content on our website and at our events, including text, graphics, logos, and images, is the property of Citadel Music Group or its licensors and is protected by intellectual property laws.5.2 Use Restrictions: You may not use, reproduce, distribute, or create derivative works from our content without our express written permission.
6.1 Prohibited Activities: You agree not to engage in activities that could harm our services, including but not limited to:
7.1 Disclaimer: Citadel Music Group provides its services "as is" and without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content or services.7.2 Limitation: To the maximum extent permitted by law, Citadel Music Group will not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8.1 Your Responsibility: You agree to indemnify and hold harmless Citadel Music Group, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of our services or your violation of these Terms.
9.1 Jurisdiction: These Terms are governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the courts of [State/Country].
10.1 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.10.2 Entire Agreement: These Terms constitute the entire agreement between you and Citadel Music Group regarding your use of our services.
11.1 Customer Service: For any questions or concerns about these Terms, please contact us at:
By using Citadel Music Group's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
